Tektronix Phaser 350 Manuel d'utilisateur Page 183
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User Manual
6-1
Chapter
6
Troubleshooting
If you need help
If you need assistance, contact your local Tektronix dealer or sales
representative or any of these listed resources:
Type of service How to access Details
Customer Support Hotline 1-800-835-6100
US & Canada
Monday through Friday
6:00 am to 5:00 pm PST
Printer service 1-800-835-6100
US & Canada
Outside US & Canada:
contact local Tektronix dealer or office
Monday through Friday
6:00 am to 5:00 pm PST
The Tektronix Bulletin Board Service (BBS) (503) 685-4504 24 hours/day, 7 days/week
Online services
Technical support:
World Wide Web
Anonymous ftp server
http://www.tek.com/Color_Printers/
ftp.tek.com/Color_Printers
HAL automated fax system (503) 682-7450
direct outside US, Canada
24 hours/day, 7 days/week
1-800-835-6100
toll-free for US, Canada
24 hours/day, 7 days/week
EuroHAL Refer to “Using the automated fax
systems” on page 6-2.
24 hours/day, 7 days/week
- First printing March 1997 1
- 070-9682-01 1
- 350 Warranty 4
- Users safety summary 5
- Contents 7
- 3 Printing Basics 8
- 5 Caring for Your Printer 9
- 6 Troubleshooting 10
- 7 Using the Front Panel 11
- Introduction 13
- Information roadmap 16
- Getting Set Up 17
- Setting up the printer 18
- Optional accessories 20
- Touring the printer 22
- Registering the printer 23
- Removing the packing material 23
- Loading ink sticks 29
- Transparency printing 30
- Loading media trays 31
- 9101-04b 32
- Connecting the printer 36
- Parallel connection 39
- SCSI peripheral devices 40
- Turning on the printer 41
- As the printer warms up 42
- Front panel controls 43
- Help Pages overview 45
- PC/Windows software 47
- QuarkXPress 48
- Aldus and Adobe applications 49
- C:\ADOBEPS4\SETUP 53
- C:\ADOBEPS3\SETUP 59
- A:SETUP 59
- C:\TOOLS\ACROREAD 66
- Installing ATM software 67
- Macintosh software 68
- Using the Macintosh Installer 69
- Workstation software 77
- Printing from a PC 80
- Printing from DOS 91
- Printing from a Macintosh 92
- Using the Phaser 350 driver 94
- Selecting printing options 96
- Printing from a workstation 98
- UNIX workstations 99
- VMS workstations 100
- For more information 100
- General hints and tips 101
- Windows applications 101
- Macintosh applications 102
- Selecting print features 103
- Printing Basics 104
- Phaser 350 Color Printer 104
- Print quality modes 105
- Color corrections 106
- All about media 107
- Media size and weight 108
- Margins and image area 109
- Media and ink handling tips 110
- Media trays 111
- Printing letterhead 113
- Printing transparencies 114
- Transparency quality tips 115
- Manual feed printing 116
- Resident typefaces (PCL5) 121
- Downloading fonts 121
- Macintosh screen fonts 122
- Using fonts with Windows 123
- Printing font samplers 123
- Printing: 125
- Beyond the Basics 125
- Working with color 126
- Printing: Beyond the Basics 129
- User Manual 129
- Color correction descriptions 130
- Printing in gray scale 132
- Special considerations 133
- Printing color sampler charts 134
- 4 sets of pages 1 through 99 137
- Previewing with Check Print 138
- Using Image Smoothing 140
- Caring for Your Printer 141
- Adding ink 142
- Ink handling tips 143
- Emptying the waste tray 144
- Cleaning the printer 149
- Cleaning supplies 150
- Using isopropyl alcohol 152
- 678910111213 155
- 6 7 8 10 11 12 13 155
- ExitExit 156
- Open the front cover 166
- Isopropyl 167
- Moving Your Printer 179
- Changing line voltage 181
- Troubleshooting 183
- Front panel messages 185
- Problems and solutions 188
- Wakeup or Cancel button or 193
- All about media jams 196
- Locating jammed media 197
- Removing jammed media 198
- Improving print speed 200
- Windows 3.1 users 201
- Windows 95 users 202
- UNIX workstation users 202
- If your file doesn’t print 203
- Windows users (general) 204
- If you are using PC/NFS 205
- Windows 95 206
- PostScript printing errors 208
- Macintosh users 209
- PC and workstation users 210
- Printer’s timeout 213
- In general 214
- Printing PANTONE Colors 215
- Blue colors look too purple 215
- Windows 3.1 218
- TekColor Corrections 221
- 4. Click OK 222
- Using the Front Panel 223
- Front panel buttons 224
- Two-line display 225
- Front panel menu map 227
- Printer Help Pages 228
- Printing the help pages 229
- Printer standby modes 230
- Supplies, Accessories 233
- Ordering printer supplies 234
- Interface cables and adapters 235
- Extended Features upgrade 236
- (US Letter-size paper tray) 237
- Order number Description 237
- Optional media trays 238
- Memory upgrade 239
- Font upgrade 239
- 600 x 300 dpi upgrade 239
- PhaserShare network cards 240
- Phaser Copystation 241
- PhaserPrint 241
- PhaserSym 242
- SCSI hard disk 242
- Regulatory Information 243
- Material Safety Data Sheets 245
- MSDS for ColorStix ink sticks 246
- MSDS for silicone oil 248
- Specifications 250
- Safety and emissions 251
- Error indicator 2-27 255
- Exit button 7-2 255
- Power 2-27 256
- Power indicator 2-27 259
- Index-10 262
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