Tektronix Phaser Color Printer 750 Manuel d'utilisateur

Advanced Features and Troubleshooting Manual 1Printer Management Printer Management PhaserLink Printer Management software PhaserLink Printer Managem

Advanced Features and Troubleshooting Manual 91Supplies for Phaser 750 Printersc. 20 percent/color(80 percent/page) Toner Cartridges Order numbers Ave

92 Phaser 750 Color PrinterSupplies for Phaser 750 Printers Imaging Unit Fuser Order numbers Average life (percent of coverage)016-1841-00 5 percent

Advanced Features and Troubleshooting Manual 93Supplies for Phaser 750 PrintersFuser Roll and Cleaning Pad Transfer Kit Order numbers Average life016

94 Phaser 750 Color PrinterSupplies for Phaser 750 Printers Main Charge Grid Supplies life informationThis printer provides several convenient method

Advanced Features and Troubleshooting Manual 95Supplies for Phaser 750 PrintersUsing the information on the Supplies PageUsing the Supplies Page: Ton

96 Phaser 750 Color PrinterRegulatory Information for Phaser 750 Printers Regulatory Information for Phaser 750 PrintersCanadian EMC (Electromagnetic

Advanced Features and Troubleshooting Manual 97Regulatory Information for Phaser 750 PrintersDeclaration of conformityfor 220-230 VAC equipmentTektron

98 Phaser 750 Color PrinterRegulatory Information for Phaser 750 Printers This product, if used properly in accordance with the user’s instructions is

Advanced Features and Troubleshooting Manual 99Regulatory Information for Phaser 750 PrintersFCC Class B devicefor 100-120 VAC equipmentThe equipment

100 Phaser 750 Color PrinterMaterial Safety Data Sheets for Phaser 750 Printers Material Safety Data Sheets for Phaser 750 PrintersProper management o

2 Phaser 750 Color PrinterPrinter Management Usage Profile Usage Profile provides a proactive strategy for service, maintenance, and administration

Advanced Features and Troubleshooting Manual 101Material Safety Data Sheets for Phaser 750 PrintersMSDS for Toner SECTION 1- PRODUCT IDENTIFICATIONTra

102 Phaser 750 Color PrinterMaterial Safety Data Sheets for Phaser 750 Printers SECTION 8 - EXPOSURE CONTROL - PERSONAL PROTECTIONNo special protectio

Advanced Features and Troubleshooting Manual 103Environmental Specifications (Temperature/Humidity/Power)Environmental Specifications (Temperature/Hum

104 Phaser 750 Color PrinterEnvironmental Specifications (Temperature/Humidity/Power) Power ConsumptionMeets Energy Star power conservation requiremen

105 Phaser 750 Color PrinterIndexNumerics1st Page Previewusing 32using with PhaserPrint 20Aadjustinglow-resolution images 7adjusting marginsduplex

106 Phaser 750 Color PrinterIndex FFont Sampler, Macintosh utility file 6fontsdownloading 4Macintosh 5printing a list of resident fonts 6sampler,

User Guide 107Indexmediahints and tips 69media jamsavoiding 65troubleshooting 49Menu Long, Macintosh utility file 84Menu Short, Macintosh utility

108 Phaser 750 Color PrinterIndex Sscaling imagesusing PhaserPrint 21selecting page sizes in Windows applications 76separation pages 9server, FTP,

Advanced Features and Troubleshooting Manual 3FontsFontsResident typefaces (PostScript)The printer accepts Adobe Type 1 and Type 3 downloadable fonts,

4 Phaser 750 Color PrinterFonts Downloading fonts Printer-resident fonts are always available for printing. Additional downloadable fonts can be sent

Advanced Features and Troubleshooting Manual 5FontsDownloading fonts from a Macintosh 1. Refer to Downloading files to the printer from a Macintosh on

6 Phaser 750 Color PrinterFonts Printing a list of resident fontsFrom a Macintosh1. Refer to Downloading files to the printer from a Macintosh on page

Advanced Features and Troubleshooting Manual 7Image SmoothingImage SmoothingImage Smoothing blends adjacent colors in low-resolution images for smooth

8 Phaser 750 Color PrinterQuick Collate Quick CollateRequirements DP or DX Feature Set Hard drive (internal) Quick Collate speeds the collation

Advanced Features and Troubleshooting Manual 9Separation PagesSeparation PagesYou can have the printer insert a separation page, or divider page, to s

10 Phaser 750 Color PrinterPANTONE Colors PANTONE ColorsFor the latest information on color libraries, visit the Tektronix web site at:www.tektronix.c

Phaser ® 750 Color PrinterAdvanced Features and Troubleshooting Manual

Advanced Features and Troubleshooting Manual 11PANTONE ColorsInstalling the PANTONE Color filesFrom the Web1. Download the appropriate PANTONE Color

12 Phaser 750 Color PrinterPANTONE Colors Printing the PANTONE Color ChartMacintoshPrinting individual pages from Acrobat Reader 1. You will ne

Advanced Features and Troubleshooting Manual 13PANTONE ColorsPCPrinting individual pages from Acrobat Reader 1. You will need to install Acroba

14 Phaser 750 Color PrinterPhaserPrint Plug-in for Photoshop PhaserPrint Plug-in for PhotoshopThe PhaserPrint™ plug-in, included on the printer’s CD-R

Advanced Features and Troubleshooting Manual 15PhaserPrint Plug-in for PhotoshopInstalling the plug-in: WindowsCompatibility requirements Photosh

16 Phaser 750 Color PrinterPhaserPrint Plug-in for Photoshop Using the plug-in 1. If you don’t already have a default printer selected, do the follow

Advanced Features and Troubleshooting Manual 17PhaserPrint Plug-in for PhotoshopSelecting options in the PhaserPrint dialog box Settings you make in

18 Phaser 750 Color PrinterPhaserPrint Plug-in for Photoshop Print using (Windows)The Print using pop-up menu lets you choose between printing an imag

Advanced Features and Troubleshooting Manual 19PhaserPrint Plug-in for PhotoshopMedia The setting remains in effect until you change it. Quality The

20 Phaser 750 Color PrinterPhaserPrint Plug-in for Photoshop 1st Page Preview Available only with the printer’s DP or P, and DX Feature Set options.

Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be repr

Advanced Features and Troubleshooting Manual 21PhaserPrint Plug-in for PhotoshopScaling an image Scale to fit Scales an image to the largest size

22 Phaser 750 Color PrinterPhaserPrint Plug-in for Photoshop Image separation Only available if the Replicate images box is checked. Type an amoun

Advanced Features and Troubleshooting Manual 23Printer UtilitiesPrinter UtilitiesIn addition to using the printer’s front panel or the options in a su

24 Phaser 750 Color PrinterPrinter Utilities Locating the files on the printer’s CD-ROMInstalling the utility files for MacintoshTo install the Apple

Advanced Features and Troubleshooting Manual 25Printer UtilitiesLocating files on the Tektronix World Wide Web site Tektronix has a site on the Wo

26 Phaser 750 Color PrinterPrinter Utilities Locating files on the Tektronix FTP server Utility files included on the printer’s CD-ROM let you set up

Advanced Features and Troubleshooting Manual 27Printer UtilitiesDownloading files to the printer from a Macintosh Using the Apple Printer Ut

28 Phaser 750 Color PrinterPrinter Utilities Using the Apple Printer Utility to perform other tasksIn addition to downloading PostScript files and fon

Advanced Features and Troubleshooting Manual 29Printer UtilitiesDownloading files to the printer from a PC Downloading files from Windows 3.1 1. Se

30 Phaser 750 Color PrinterPrinter Utilities Downloading files if your printer is connected to a Novell Netware networkThis procedure lets you redirec

User safety summary Terms in manual : Caution: Conditions that can result in damage to the product. Warning: Conditions that can result in person

Advanced Features and Troubleshooting Manual 31Printer UtilitiesDownloading files if your printer is connected through PhaserPortThis procedure lets y

32 Phaser 750 Color PrinterAdvanced Printing Features for Phaser 750 Printers Advanced Printing Features for Phaser 750 PrintersPreviewing with 1st Pa

Advanced Features and Troubleshooting Manual 33Advanced Printing Features for Phaser 750 PrintersReset the timeout1. In the front panel, press Menu. P

34 Phaser 750 Color PrinterAdvanced Printing Features for Phaser 750 Printers Output Order: Face Up Pages are output so that the first page is on the

Advanced Features and Troubleshooting Manual 35Advanced Printing Features for Phaser 750 PrintersAdjusting marginsThis printer provides a front-panel

36 Phaser 750 Color PrinterAdvanced Printing Features for Phaser 750 Printers 4. Adjust the left margin:a. In the Calibrate Margins menu, scroll to Ad

Advanced Features and Troubleshooting Manual 37Advanced Printing Features for Phaser 750 Printers4. To determine if the margins need adjustment:a. Hol

38 Phaser 750 Color PrinterAdjusting Color Density Adjusting Color DensityCalibrating ColorsWhen colors look faded, adjust the toner color density to

Advanced Features and Troubleshooting Manual 39Adjusting Color Density5. After changing the density setting for any or all colors, reprint the Color R

40 Phaser 750 Color PrinterAdjusting Color Density Calibrate for PaperFrom the front panel:1. Press Help; and scroll to Print Quality.2. Press Menu; a

Use caution. Refer to the manual(s) for information: Warning If the product loses the ground connection, usage of knobs and controls (and other c

Advanced Features and Troubleshooting Manual 41Color Sampler Charts for Phaser 750 PrintersColor Sampler Charts for Phaser 750 PrintersOverviewColor s

42 Phaser 750 Color PrinterColor Sampler Charts for Phaser 750 Printers Color charts Which color chart you print and use depends on how your applica

Advanced Features and Troubleshooting Manual 43Color Sampler Charts for Phaser 750 PrintersPrinting a color sampler chart from the Phaser 750 printer’

44 Phaser 750 Color PrinterColor Sampler Charts for Phaser 750 Printers Printing the color sampler charts with utility filesFrom a Macintosh1. Refer t

Advanced Features and Troubleshooting Manual 45Troubleshooting Phaser 750 PrintersTroubleshooting Phaser 750 PrintersUseful toolsTekSMART Knowledge Ba

46 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Repacking instructions Printer drivers Material Safety Data Sheets (MSDS)Windows dr

Advanced Features and Troubleshooting Manual 47Troubleshooting Phaser 750 PrintersTekSMART™ Knowledge Base www2.tek.com/TekSMART/ Is the same trouble

48 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Print-Quality Tips Page Tips to use the Tek Color Corrections and Print-Quality setting

Advanced Features and Troubleshooting Manual 49Troubleshooting Phaser 750 PrintersFront panel messagesIndicators Messages Symptom Possible Causes

50 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Consumables messagesSymptom Possible Causes SolutionMPT: <media> The print

Advanced Features and Troubleshooting Manual v Contents User safety summary 3 Printer Management 1 PhaserLink Printer Management software 1Job Accoun

Advanced Features and Troubleshooting Manual 51Troubleshooting Phaser 750 PrintersMaintaining print qualityIf you notice a problem with the quality of

52 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Print quality problemsNoteFor print quality problems dealing with color density, refer

Advanced Features and Troubleshooting Manual 53Troubleshooting Phaser 750 PrintersColor not uniform or vertical streaks Print shows a single color (a

54 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Print appears faded in a single color Check the density setting: From the front panel,

Advanced Features and Troubleshooting Manual 55Troubleshooting Phaser 750 PrintersA single color shows a light, repeating horizontal line To fix the

56 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Each color bleeds into the color band below it (the most visible is magenta in the yell

Advanced Features and Troubleshooting Manual 57Troubleshooting Phaser 750 PrintersLarge light spots Large light spot(s) appear randomly in the print,

58 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers A smear in the image repeats at the same location on the page Replace the Imaging Unit

Advanced Features and Troubleshooting Manual 59Troubleshooting Phaser 750 PrintersVertical scratches The surface of the printed image appears to have

60 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers The print is extremely light with a washed out look The solution is one of the followi

vi Phaser 750 Color Printer Adjusting Color Density 38 Calibrating Colors 38Calibrate for Paper 40 Color Sampler Charts for Phaser 750 Printers 41 O

Advanced Features and Troubleshooting Manual 61Troubleshooting Phaser 750 PrintersThe page is blank Remove and re-insert the Imaging Unit. Turn the

62 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Image is very faded or pieces of the image are missing; toner on the page is loose Whe

Advanced Features and Troubleshooting Manual 63Troubleshooting Phaser 750 PrintersPrinting problemsPrinter not operating Make sure that you plugged i

64 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers 2. A list of solutions for solving TCP/IP problems dealing with pinging another compute

Advanced Features and Troubleshooting Manual 65Troubleshooting Phaser 750 PrintersFrequent media jams Use Tektronix media for best results. Make sur

66 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Media frequently wraps around the Fuser Use Tektronix media for best results. Do not

Advanced Features and Troubleshooting Manual 67Troubleshooting Phaser 750 PrintersImage shifts or margins are incorrect (Macintosh) Make sure that yo

68 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Print quality hintsTo ensure the best print quality and the most reliable printer opera

Advanced Features and Troubleshooting Manual 69Troubleshooting Phaser 750 PrintersMedia hintsUse high-grade media. For best reliability and image-qual

70 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Improving print speedPrint speed depends on the following criteria: port speed print

Advanced Features and Troubleshooting Manual vii Regulatory Information for Phaser 750 Printers 96 Canadian EMC (Electromagnetic Compatibility) regul

Advanced Features and Troubleshooting Manual 71Troubleshooting Phaser 750 PrintersDriver SettingsChanging the data format used by the driver affects p

72 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Printed colors are not what you expectThe printed colors do not match your monitor: Se

Advanced Features and Troubleshooting Manual 73Troubleshooting Phaser 750 Printers The inherent difference between these methods of color reproductio

74 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers This concept is known as a what you see is what you get (WYSIWYG) problem. What you a

Advanced Features and Troubleshooting Manual 75Troubleshooting Phaser 750 PrintersPrinting PANTONE ColorsIf printer-specific PANTONE Colors are not pr

76 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Selecting page sizes in Windows applicationsIn some Windows applications, you can selec

Advanced Features and Troubleshooting Manual 77Troubleshooting Phaser 750 PrintersFonts printing incorrectly from WindowsIf fonts are printing incorre

78 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Startup Page prints even though it is disabledIf the printer detects a non-fatal error

Advanced Features and Troubleshooting Manual 79Troubleshooting Phaser 750 Printers Enabling the PostScript error report The error handling utility he

80 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Error codesIf the printer’s front panel displays a message Error XX, find the error cod

viii Phaser 750 Color Printer

Advanced Features and Troubleshooting Manual 81Troubleshooting Phaser 750 PrintersError 52 Remove the Duplex Unit (if installed). Check for paper u

82 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Enabling and disabling the Startup Page Note: You can choose to have a Startup Pa

Advanced Features and Troubleshooting Manual 83Troubleshooting Phaser 750 PrintersEnabling and disabling the Intelligent Ready feature When the p

84 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers Protected mode for the front panel menuSystem administrators can control user access to

Advanced Features and Troubleshooting Manual 85Troubleshooting Phaser 750 PrintersEnabling and disabling SysStart Job execution You may load a startup

86 Phaser 750 Color PrinterTroubleshooting Phaser 750 Printers PC and workstation users1. From the printer’s CD-ROM, run setup.exe. Select Custom Inst

Advanced Features and Troubleshooting Manual 87Troubleshooting Phaser 750 PrintersProblems printing on labels Use only Tektronix Color Laser Labels.L

88 Phaser 750 Color PrinterCleaning Phaser 750 Printers Cleaning Phaser 750 PrintersNoteWhen using isopropyl alcohol for cleaning, make sure that the

Advanced Features and Troubleshooting Manual 89Cleaning Phaser 750 PrintersCleaning the sensorIf your printer’s front panel displays Error 30, clean t

90 Phaser 750 Color PrinterSupplies for Phaser 750 Printers Supplies for Phaser 750 PrintersAverage life is based on an average of 5 percent coverage